Terms of Service

HomeBathTouch
Website: www.purebakespace.com
Contact Email: info@purebakespace.com
Business Address: 67 Highgate Street, Bexley, NSW 2207, Australia

Welcome to HomeBathTouch. These Terms of Service explain the conditions that apply when you browse our website, place an order or use the services available through www.purebakespace.com.

Our store offers products such as slippers and towels intended for everyday home and personal use. We aim to make the online shopping process straightforward, with clear product information, transparent pricing and accessible customer support.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with them, please discontinue use of the website.

These terms are intended to operate consistently with Australian law, including the Australian Consumer Law. They do not exclude or restrict rights that cannot lawfully be excluded.

1. About These Terms

In these terms:

• “HomeBathTouch”, “we”, “us” and “our” refer to the business operating www.purebakespace.com.

• “You” and “your” refer to a visitor or customer using our website.

• “Website” means www.purebakespace.com and its related online store pages.

• “Products” means items offered for sale through our website, including slippers, towels and related products that may be listed from time to time.

• “Order” means a purchase request submitted through our online checkout.

These terms should be read together with our Return and Refund Policy, Privacy Policy and Shipping Policy.

2. Eligibility and Responsible Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or that you are using the website with the involvement and permission of a parent or legal guardian where required.

You agree to use the website for lawful purposes and not to:

• Violate applicable laws or regulations.

• Interfere with the operation or security of the website.

• Attempt to gain unauthorised access to accounts, systems or data.

• Introduce malicious code, viruses or harmful software.

• Submit false, misleading or fraudulent order information.

• Use the website in a manner that infringes the rights of another person.

• Copy, scrape or exploit website content in a way that is unlawful or unauthorised.

We may take reasonable steps to protect the website and our customers from misuse, fraud or security threats.

3. Product Information and Availability

We aim to present our products as clearly and accurately as reasonably possible. Product pages may include descriptions, photographs, colours, sizes, care information and other details relevant to the item.

Please read the product description and any available size or care information before placing an order.

Images are provided to help illustrate the products. Actual colours and appearance may vary slightly due to screen settings, lighting, photographic conditions or manufacturing variations. Such differences do not excuse a product that materially fails to match its description or a representation made about it.

Product availability may change without notice. We may update, discontinue or limit the availability of a product where reasonably necessary.

We will not knowingly substitute a materially different product for the item you ordered without your agreement.

4. Pricing and Currency

Prices and charges are displayed during the shopping and checkout process.

Our stated shipping arrangement is:

• Free standard shipping for orders with a merchandise subtotal of US$10 or more.

• A US$5.99 standard shipping fee for orders with a merchandise subtotal below US$10.

The shipping threshold is calculated using the merchandise subtotal before shipping charges, unless the checkout clearly states otherwise.

Any applicable taxes, duties or other mandatory charges will be disclosed as required by law and, where applicable, shown before you complete your purchase.

The website operator must ensure that the currency shown on product pages, checkout, payment confirmation and receipts is consistent with the currency actually charged. If checkout uses a currency other than USD, the relevant prices and shipping amounts must be updated before publication.

We reserve the right to correct genuine pricing or listing errors before accepting an order. If an error affects an order you have submitted, we will contact you and explain the available options. We will not treat an incorrect price as permission to charge an undisclosed amount.

5. Orders and Acceptance

When you submit an order, you are making a request to purchase the selected products at the price and on the terms displayed at checkout.

An automated order acknowledgement confirms that we have received your order information. It does not necessarily mean that the order has been accepted or dispatched.

An order may require review for payment verification, stock availability, delivery information or suspected fraudulent activity.

If we cannot fulfil an order, we will take reasonable steps to notify you and arrange an appropriate refund of any amount paid for the unfulfilled order.

You are responsible for checking that your order details are accurate before submitting payment, including:

• Product selection.

• Size, colour or other available options.

• Quantity.

• Delivery address.

• Email and contact details.

• Applicable shipping charges.

Please contact us promptly if you identify an error after placing an order.

6. Payment

Payment must be completed using the payment methods made available at checkout.

Payments may be processed by third-party payment providers. Their own terms, privacy policies and security procedures may apply to the processing of payment information.

You authorise the applicable payment provider to process the transaction for the total amount displayed at checkout.

We do not knowingly request that customers send full payment card details by ordinary email. If you receive an unexpected message requesting sensitive payment information, contact us through the details published on our website before responding.

7. Shipping and Delivery

We arrange delivery using available shipping or logistics services. Delivery availability, dispatch arrangements and estimated delivery information may be displayed during checkout or in our Shipping Policy.

The customer is responsible for providing a complete and accurate delivery address.

Delivery estimates are indicative only unless expressly stated as guaranteed. Delivery may be affected by carrier operations, public holidays, weather, remote-area access, customs processes or other circumstances beyond our reasonable control.

If an order is delayed, lost or delivered to an incorrect address, please contact info@purebakespace.com so that we can investigate.

Nothing in these terms removes any rights you may have where goods are not delivered within the time required by law or where a failure to deliver amounts to a breach of a consumer guarantee or other legal obligation.

8. Returns, Refunds and Consumer Guarantees

Our Return and Refund Policy explains how to request a return, refund or exchange.

Under the Australian Consumer Law, products supplied to consumers are subject to automatic consumer guarantees. Depending on the circumstances, products must be of acceptable quality, fit for a disclosed purpose and match their description.

If a product fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or another remedy.

A change of mind is not generally a statutory reason for a refund. Any voluntary change-of-mind arrangement offered by HomeBathTouch is additional to your statutory rights.

Nothing in these terms or any store policy is intended to exclude, restrict or modify a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

9. Promotions and Discount Offers

From time to time, we may offer promotional prices, discount codes or other special offers.

Unless the offer states otherwise, promotions:

• Must be used within the stated validity period.

• May be subject to product, order-value or customer eligibility conditions.

• Cannot be exchanged for cash.

• May not be combined with other promotions.

• May be withdrawn or amended where legally permitted.

Any material conditions will be communicated with the relevant promotion. We will not use promotional terms to mislead customers or remove statutory consumer rights.

10. Intellectual Property

Unless otherwise stated, website content, including text, graphics, product descriptions, page layouts, logos, icons and other materials, is owned by or licensed to the relevant rights holder.

You may access and use website content for personal, non-commercial shopping purposes.

You must not reproduce, republish, distribute, modify, sell or commercially exploit website materials without the relevant rights holder's prior written permission, except where permitted by law.

Nothing in this section affects any intellectual property rights that belong to third parties.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, delivery providers, analytics services and external websites.

These services may be governed by their own terms and privacy policies. HomeBathTouch does not control every aspect of third-party websites or systems and is not responsible for their independent content or practices, subject to any liability that cannot lawfully be excluded.

A link to another website does not necessarily imply endorsement of that website or its products.

12. Website Availability and Security

We aim to keep our website available and functioning properly. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, updates, technical issues, hosting interruptions or events beyond our reasonable control.

You must not attempt to compromise website security, interfere with its normal operation or use automated tools in a way that causes unreasonable disruption.

13. Limitation of Liability

To the extent permitted by law, HomeBathTouch is not responsible for loss or damage caused solely by circumstances outside our reasonable control, including certain third-party network failures or events that could not reasonably have been prevented.

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy available under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

Where a law permits a limitation or exclusion, it will apply only to the extent permitted by that law.

14. Indemnity

You agree not to misuse the website or infringe another person's rights through your conduct.

To the extent permitted by law, you may be responsible for losses reasonably arising from your unlawful use of the website or your breach of these terms. This clause does not require you to indemnify HomeBathTouch for loss caused by our own unlawful conduct, negligence or breach of a non-excludable legal obligation.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored and disclosed.

By using the website, you acknowledge that you have had the opportunity to read the Privacy Policy.

16. Changes to These Terms

We may revise these Terms of Service to reflect changes in our business, website functionality, products or legal requirements.

The current version will be published on www.purebakespace.com with an updated date where appropriate.

Changes will apply from the date they take effect and will not retrospectively remove rights that have already accrued under applicable law.

17. Governing Law

These terms are governed by the laws of New South Wales and the applicable laws of Australia.

Any dispute will be dealt with by the courts or tribunals with appropriate jurisdiction, subject to any mandatory consumer protections and dispute-resolution rights available under applicable law.

18. Contact Information

If you have questions about these terms, an order or our website, please contact:

HomeBathTouch
Email: info@purebakespace.com
Website: www.purebakespace.com
Address: 67 Highgate Street, Bexley, NSW 2207, Australia

Please include your order number where your enquiry relates to a purchase.